bankislam
Telephone No.
.
Working Hours
Regular hours, Mondays - Fridays
Min. Working Experience
Fresh Graduate
Job Category
Banking/Financial Services
Location
Kuala Lumpur, Kuala Lumpur, MALAYSIA
Salary
MYR 1,500 - MYR 3,000
Telephone No.
.
Working Hours
Regular hours, Mondays - Fridays
Salary
MYR 1,500 - MYR 3,000
Job Category
Banking/Financial Services
Location
Kuala Lumpur, Kuala Lumpur, MALAYSIA
Min. Working Experience
Fresh Graduate
Description
  • Manage inbound contacts from internal and external customers on Bank’s products and services by providing accurate information and taking appropriate action based on customer inquiries, request and complaints in a clear, courteous and professional manner. 
  • Manage and handle complaints in professional manner and respond to customers within the required timeline (Complaint Handling Management).
  • Record, escalate, reply & track complaints on products/services features and account related issues in the designated tracking system.
Requirements
  • Possess a Diploma/Degree in any related fields from a recognised college/university
  • Good communication skills and networking ability
  • Assertive and innovative team player
Benefits
  • Medical
  • Incentive
  • Shift Allowance
  • Annual Leave
  • EPF
  • SOCSO
Key Skills

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