bankislam
Telephone No.
.
Working Hour
Regular hours, Mondays - Fridays
Min. Working Experience
2 year(s)
Job Category
Banking/Financial Services
Location
Kuala Lumpur, Kuala Lumpur, MALAYSIA
Salary
-
Telephone No.
.
Working Hour
Regular hours, Mondays - Fridays
Salary
-
Job Category
Banking/Financial Services
Location
Kuala Lumpur, Kuala Lumpur, MALAYSIA
Min. Working Experience
2 year(s)
Description

Summary:

Responsible for managing collection and recovery activities relating to Corporate and Commercial and SME accounts. The main focus are on prevention and to minimize the pre-impaired portfolio (X days and Past Due but Not Impaired) as well as to maximize recovery for the Bank.

Job Description :

  • Monitor pre due/past due accounts and contacting customers to make collections attempts including but not limited to call, SMS, reminder notices and other appropriate action based on the collection process.
  • Answer incoming calls, negotiate for arrangement to pay (ATP) and giving customers the information they needed to pay the accounts.
  • Monitor the incoming receivables and/or funds to the relevant customer’s accounts and ensure the Automated Fund Transfer (AFT) is perform accordingly. 
  • Ensure timely manage and execute daily collection activities and update Financing Collection System (FCS) or other required system/reports.
  • Liaise, escalate and follow-up with relevant business units with regards to the accounts with the objective to maximize collection including but not limited to status negotiation/arrangement, upliftment of the security deposit, redemption, restructuring, rescheduling etc.
  • Ensure that the daily operation of the Department is properly managed to achieve the desired outputs.
  • Execute daily/weekly/monthly recovery activities as planned and prepare periodical reports and any special assignments in a timely manner.
  • Any other duties/assignment or do multi-tasking as and when directed/assigned by the superior as per business requirement from time to time.
Requirements
  • At least a Degree holder or 2-3 years working experience with related fields
Benefits
  • Medical
  • Overtime
  • Allowance
  • Annual Leave
  • EPF
  • SOCSO
Key Skills

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