Responsible for the overall profitability, administration & efficient operations of a Branch. Develop annual consumer & business deposit goals, consumer financing goals & customer retention goals for the Branch.
Duties and Responsibilities:
Plan, manage & oversee the overall day-to-day management of the Branch towards increasing operational efficiency & profit maximization.
Actively market the bank’s full range of products by continuously identifying, securing business opportunities & maintaining profitable relationships with new & existing customers.
Develop & implement effective sales & marketing strategies as well as identify market niche opportunities for the Bank’s numerous products & services to ensure achievement of business targets.
Lead, manage & drive a highly competent & motivated staff to provide excellent service quality to customers at all times.
Accountable for the Branch overall performance on audits & compliance with the Bank’s policies, standards and procedures & other regulatory requirements.
Understand local area trends & issues that affect the Bank as well as recommend solutions or take actions that will respond to those activities.
Demonstrate the highest level of professionalism, efficiency in handling & resolving customers’ complaints & issues.
Develop a plan for community relations programs to increase the Bank's visibility & coordinates such activities with other Branch Managers where appropriate.
Act as risk controller and designated compliance officer of the branch as well as ensure compliance to a regulatory requirement, internal policies, guidelines, procedures and internal memo for managing branch.
Ensure adherence and compliance with all internal policies/guidelines and external regulatory requirements;
Degree in any related discipline from a recognised university.
More than 5 years experience in the banking industry with at least 3 years in a managerial function.
Strong managerial, PR, interpersonal, communication and analytical skills.
Good business acumen, high inclination toward a sales-driven culture, excellent business development, customer service and retention.
Individually be highly independent, committed, self-motivated, resourceful and result-oriented, yet an assertive and innovative team player.
Experience of and able to work in a fast-moving business environment.
Able to network across a variety of functions at various levels and countries.
Able to multi-task, highly numerate with great attention to detail.