bankislam
Telephone No.
.
Working Hours
Regular hours, Mondays - Fridays
Min. Working Experience
2 year(s)
Job Category
Banking/Financial Services
Location
Kuala Lumpur, Kuala Lumpur, MALAYSIA
Salary
-
Telephone No.
.
Working Hours
Regular hours, Mondays - Fridays
Salary
-
Job Category
Banking/Financial Services
Location
Kuala Lumpur, Kuala Lumpur, MALAYSIA
Min. Working Experience
2 year(s)
Description

Summary:

Undertake administrative job duties and provide support to the direct sales team.

Duties and Responsibilities:

  • Process new financing submissions and requests.
  • Create and process orders/tasks efficiently and accurately according to stipulated turn-around time and SLA.
  • Handle incoming calls, enquiries and complaints from the sales team or other units.
  • Monitor and track sales and customer financing request diligently.
  • Strive to improve customer satisfaction through excellent customer service.
  • Ensure application forms and documentation is submitted as stipulated for relevant decision-making and approval.
  • Keep informed of existing products and services, and learn about new products and services as they come in.
  • Provide any necessary data or reports to the sales team.
  • Perform necessary administrative work and ad hoc work for support supervisor when required.
Requirements
  • SPTM / Diploma or above with sales and banking related or equivalent experience.
  • Minimum of 2 years’ working experience in banking related field and/or back-office operation experience.
  • Strong interpersonal skills.
  • Good verbal and written communication skills.
  • A people person and time-oriented.
  • Ability to multi-task and able to switch focus.
  • Excellent teamwork with good customer service skills.
  • Computer literacy and typing skills.
Benefits
  • Medical
  • Annual Leave
  • EPF
  • SOCSO
Key Skills

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